Question 1

RentalTide Pricing Models & Booking Types

Accepted Answer

RentalTide Pricing Models & Booking Types

A guide to all pricing structures and booking configurations available in RentalTide.

Pricing Models Overview

1. Daily Pricing

Rent by the day with customizable pricing per day of week.

How it works:

Customers select start and end dates
Price calculated based on number of days
Different prices for each day of week (Monday-Sunday)
Optional multi-day discounts
Optional custom start time selection per day

Configuration:

useDayPricing: true
dailyPrices: Set price for each day (Monday-Sunday)
minimumDays: Minimum rental length (e.g., 1)
maximumDays: Maximum rental length (e.g., 30)
multiDayDiscounts: Array of { days, discount } (e.g., 3+ days = 10% off)
allowDailyStartTimeSelection: Enable custom start times
dailyStartTimes: Available start times per day

Example Use Cases:

Multi-day boat rentals
Equipment rentals by the day
Storage rentals
Vacation rentals

2. Hourly Pricing

Rent by the hour with flexible duration options.

How it works:

Customers select date, start time, and duration
Price calculated based on hours booked
Different base prices for each day of week
Optional multi-hour discounts (longer = cheaper per hour)
Optional time-of-day discounts

Configuration:

useHourlyPricing: true
Per day of week:
- basePrice: Price per hour
- minimumHours: Minimum rental length (e.g., 1 )
- maximumHours: Maximum rental length

Question 2

How To Install The Wordpress Plugin

Accepted Answer

How to Install the RentalTide WordPress Plugin

Welcome to the RentalTide help center! In this guide, we will show you how to install and configure the RentalTide WordPress plugin to seamlessly integrate booking functionality on your WordPress site.

🎥 Watch a video overview of installing the Wordpress Pugin here:
NOTE: This widget is now accessed in the RentalTide "App Store" menu item.

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Step 1: Download the Plugin

Log in to your RentalTide account.
Navigate to the WebSmith section.
Locate the WordPress Plugin option.
Click to download the plugin. The file will appear in your browser's download section.

Step 2: Install the Plugin on WordPress

Log in to your WordPress admin dashboard.
Go to Plugins > Add New.
Click Upload Plugin and select the file you downloaded from RentalTide.
Click Install Now. This process may take a few seconds.
After installation, click Activate Plugin to enable it.

Step 3: Configure the Plugin

Once activated, you will see a new menu item: RentalTide Booking in the WordPress sidebar.
Click on RentalTide Booking to open the plugin settings.

Required Fields:

Customer ID: Retrieve this from your RentalTide account.
Location ID: Optional. Use this if you want the widget to display boats from a specific location only.

Optional Settings:

Theme Colors: Customi

Question 3

Introduction to Payment Processing

Accepted Answer

Payment Processing Overview

Welcome to the Payment Processing Help Documentation of RentalTide! This guide provides a comprehensive understanding of how payment processing works within our platform. Whether you're managing individual transactions or operating under a subscription model, this documentation will help you navigate billing processes, understand fee structures, and ensure seamless financial operations.

Key Topics:

Transactional Billing
Subscription Billing
Fee Structures
Integration with Stripe
Managing Payment Methods
Security Measures

How Payment Processing Works

At RentalTide, we offer flexible billing options tailored to your business needs. Our platform supports both Transactional Billing and Subscription Billing, ensuring that you can choose the method that best aligns with your operational requirements.

Transactional Billing: Charges are applied per transaction processed through the platform.
Subscription Billing: Charges are applied based on a recurring subscription plan.

Understanding these billing models helps in effective financial management and transparency.

Fee Structure Overview

RentalTide maintains a transparent fee structure to ensure you have a clear understanding of the costs associated with using our platform.

Transactional Fees: A fixed percentage (e.g., 6%) of each transaction amount.
Subscription Fees: Fixed subscription fee based on the selected plan.

This overv

Question 4

Promo Code Management Page User Guide

Accepted Answer

Welcome to the Promo Code Management Page of RentalTide! This guide will help you effectively navigate and utilize all the features available on the Promo Code Management Page, ensuring efficient creation, editing, deletion, and tracking of promotional codes within your Point of Sale (POS) system.

Introduction

The Promo Code Management Page is a vital component of RentalTide's POS system, designed to streamline the management of promotional codes and gift cards. This page allows authorized users to:

View Promo Codes: Access a comprehensive list of existing promo codes.
Create New Promo Codes: Generate new promotional codes with specific discounts and conditions.
Edit Existing Promo Codes: Update details of existing promo codes to reflect changes or corrections.
Delete Promo Codes: Remove obsolete or invalid promo codes from the system.
Search and Filter: Easily find specific promo codes using search functionality.
Paginate Results: Navigate through extensive lists of promo codes with ease.

Dashboard Overview

Upon accessing the Promo Code Management Page, you'll encounter the following key components:

Dashboard Header:
Title: "Manage Promo Codes"
Subtitle: "Create, edit, and track promo codes for your customers."
Actions:
Add Promo Code Button: Represented by the AddIcon, allows authorized users to create new promo codes.
Refresh Button: Represented by the **RefreshI

Question 5

Staff Member/User Authentication

Accepted Answer

Overview

User Authentication is the first line of defense against unauthorized access. RentalTide employs robust authentication mechanisms to verify user identities, ensuring that only authorized individuals can access your RentalTide account and its sensitive data and functionalities.

Strong Password Policies

Length and Complexity

Minimum Length: Passwords must be at least 12 characters long.
Character Variety: Incorporate a mix of uppercase letters, lowercase letters, numbers, and special characters (e.g., !, @, #, $).

Avoid Common Words

No Easily Guessable Information: Refrain from using personal information such as birthdays, names, or common phrases that can be easily guessed or brute-forced.

Unique Passwords

One Password per Account: Use a different password for each RentalTide account and other platforms to prevent cascading breaches.

Two-Factor Authentication (2FA)

Benefits of 2FA

Enhanced Security: Adds an extra layer of protection beyond just passwords.
Reduced Risk of Unauthorized Access: Even if a password is compromised, 2FA helps prevent unauthorized access.

How to Enable 2FA

Navigate to Account Settings:

Log in to your RentalTide account and go to the Profile or Account Settings section.

Locate Security Settings:

Find the Security or Authentication tab within the account settings.

Enable 2FA:

Click on the *Enable Two-Factor Authentication

Question 6

POS Inventory Audit Guide

Accepted Answer

Overview

The Inventory Audit feature allows businesses to perform physical inventory counts and reconcile them with system records. This helps identify discrepancies, calculate shrinkage costs, and maintain accurate inventory levels.

Key Concepts

Audit Process

An inventory audit involves three main steps:

Physical Count: Counting actual inventory on hand
Comparison: Comparing physical counts with system records
Reconciliation: Updating system records to match physical reality

Shrinkage

Shrinkage is the loss of inventory due to:

Theft
Damage
Administrative errors
Miscounting

The system calculates shrinkage value by multiplying discrepancies by product prices.

Discrepancies

A discrepancy occurs when the physical count doesn't match the system quantity. Discrepancies are color-coded:

Red/Negative: Physical count is less than system count (loss)
Green/Positive: Physical count is more than system count (gain)
Zero: Counts match perfectly

Starting an Audit

Navigate to Audit Tab

Go to POS > Inventory Management
Click the Audit tab in the navigation

View Current Inventory

The audit table displays:

Product Name: Name of the inventory item
SKU: Stock Keeping Unit identifier
Category: Product category
Price: Current selling price
System Qty: Quantity according to system records
Counted: Field to enter your physical count (initially

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